Questions, feedback or a problem? Write to us: support@elternkompass.site
We usually reply within a few business days.
No – you can use Parenting Compass as a guest. A free account is needed for cross-device sync, the Situation Helper and co-parenting.
You describe a situation with your child and receive a calm, contextual response. Your text is transmitted to our AI provider Anthropic for this; please do not enter full names. It does not replace medical/therapeutic advice.
On iPhone via your Apple account’s App Store settings (“Manage subscriptions”), on Android in the Google Play Store under “Payments and subscriptions” → “Subscriptions”. You can cancel at any time, effective at the end of the current period.
In the app under Profile → Account → “Delete account”. Deletion happens immediately and cannot be undone.
What gets deleted: your account including email address and first name, all children you added along with their birth month and topics, uploaded photos, your reflection notes, lesson progress, saved playbooks, your entries in the Situation Helper, and your membership in a family household.
Additional retention period: none.
What we cannot delete: purchase and subscription records are held by Apple or Google, not by us. Please contact the respective store for those.
If you use Parenting Compass as a guest without an account, your data stays on your device only. It is gone once you uninstall the app.